terms and conditions

We don't have many of these but the ones we do have, have come about through experience and are here to help you and protect us a bit too.

1. Deposit - A £1000 non refundable deposit is required to secure your event booking- this will be taken as soon as a final menu is confirmed. (£500 for smaller events)

2. Client cancellations - The client is liable for all costs incurred if an event is cancelled up to one month prior to the event. We will do our best to limit these costs.

3. Truefood cancellations - Truefood have the right to cancel up to 48 hours prior to your event - although we will do our best never to do this.

4. Travel Costs - As we often travel a fair distance with our business, we charge a travel cost of 45p per mile. If we require more than one vehicle a fee will be discussed with the client.

5. Final payment - Final payment of an event must be paid in full 24 hours after the event at the latest. A penalty cost of 10% per week will incur failing this.

6. The food - As we would be embarrassed to run out of food when we cater we always prepare 25% more than is required. This excess remains the property of Gwirfyd/Truefood after the event unless by previous arrangement.

7. Breakages - Breakages are the responsibility of the client and the client is therefore liable. If a member of the Gwirfwyd/Truefood staff is responsible we will foot the bill of course.

8. Costs - The costs given on sample menus and final menus are subject to change. They can change up to 1 week prior to the event if food costs, energy and staffing costs raise within that time frame. This will be inline with government inflation.